Privacy Policy

May 25, 2024

Our Promise to You About Your Privacy

Here at Pronto Materiali Lombardia, we deliver building materials. We're based in Peschiera Borromeo, serving all around Milan. Just like we handle your bricks and cement with care, we take your personal information seriously. This page explains how we collect, use, and protect your data. It's not complicated, just honest talk.

What Information We Gather

When you call us for a quote, send an email, or fill out a form on our website, we collect basic details. This includes your name, phone number, email address, and the delivery address (where we'll bring your materials). We also keep track of what materials you order and when you need them delivered. If you visit our website, we might gather some general technical data about your device, like the type of computer you use, but this doesn't tell us who you are directly.

How We Use Your Details

We use your information mostly to do our job: to deliver your materials. So, we use it to: * Give you a price for your order. * Arrange the delivery to your building site or home. * Contact you if there's a delay or a question about your order. * Send you updates about your delivery. * Make sure our service is working well and getting better for customers in places like Rho or Sesto San Giovanni.

Who We Share Information With (Hardly Anyone)

We don't sell your personal information to anyone. We keep it close, like a good family secret. The only times we might share your details are: * With our own delivery drivers, so they know where to go and who to call. * If the law says we have to, for example, if a judge in Milan asks for it. * With service providers who help us run our business, like the company that hosts our website. They are also trusted to keep your data safe.

Keeping Your Information Safe

We take reasonable steps to protect your information. This means we have systems in place to try and stop unauthorized people from getting to your data. We treat your details with the same care we treat our delivery trucks – we keep them secure and maintained. No system is perfect, but we do our best.

Your Rights with Your Data

You have rights concerning your personal information. If you want to know what data we have about you, or if you want us to correct something, just ask. You can also ask us to remove your information in certain situations. Just get in touch with Antonio or Giulia. We're happy to talk about it.

About Cookies (The Website Kind, Not The Biscotti)

Our website uses small files called 'cookies.' These are tiny bits of data stored on your computer. They help our website remember things, like if you've visited before, or what pages you looked at. This helps us make the site easier for you to use. You can usually turn cookies off in your browser settings if you don't like them, but some parts of our site might not work as well.

Updates to This Policy

Sometimes we might need to update this privacy policy. When we do, we'll put the new version on this page and change the 'Updated' date at the top. So, check back once in a while to see if anything's new. It won't be drastic, just small changes to keep things clear.

Got Questions? Get In Touch.

If anything in this policy isn't clear, or if you have any other questions about your data, don't hesitate to contact us. You can call us at +39 0255376201, email us at [email protected], or visit us at VIA LIGURIA 14 PESCHIERA BORROMEO, 20068 Italy. We're here to help, just like always.